Privacy Policy

Mental Bank ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the application.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Create an account
• Use our journaling and tracking features
• Contact us for support
• Participate in surveys or feedback forms

This information may include:

• Name and email address
• Profile information and preferences
• Journal entries and personal reflections
• Goal setting and progress tracking data
• Device information and usage patterns

Automatically Collected Information

We may automatically collect certain information about your device and usage of our Service, including:

• Device type, operating system, and unique device identifiers
• IP address and location data (with your permission)
• App usage statistics and performance data
• Crash reports and error logs
• Advertising identifiers (if applicable)

We use the information we collect to:

• Provide, operate, and maintain our Service
• Improve, personalize, and expand our Service
• Understand and analyze how you use our Service
• Develop new products, services, features, and functionality
• Communicate with you for customer service and support
• Send you updates, marketing communications, and promotional materials
• Process transactions and send related information
• Find and prevent fraud and security issues

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Service, conducting our business, or serving our users. These include analytics providers, cloud storage services, and customer support platforms.
• Advertising Partners: We may share anonymized data with advertising partners for targeted advertising purposes, subject to your consent and applicable privacy laws.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Consent: We may share your information with your explicit consent for specific purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup procedures
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing of your information
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided in the Contact section below.

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information from our servers.

Our Service may contain links to third-party websites or services that are not owned or controlled by Mental Bank. We are not responsible for the privacy practices of these third-party services.

We encourage you to review the privacy policies of any third-party services you access through our Service.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our privacy practices, please contact us: